popok Terms and Conditions
Please read our full terms and conditions carefully before using this platform. By registering, you are considered to have accepted these terms.
Introduction and Eligibility
Welcome. popok (referred to hereinafter as the "Platform", "we" or "us") is an online gaming service operated for players in Bangladesh. The terms and conditions described below ("Terms") form a binding legal agreement between you and popok.
By opening an account or using the platform at popok, you confirm that you have fully read, understood, and accepted these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy.
Eligibility and Age Requirement
To open an account and participate in any game on popok, the following conditions must be met:
- You must be 21 years of age or older.
- You must open the account in your own name — not on behalf of or as a representative of another person.
- You must not reside in a country where online gaming is completely prohibited.
- You must have an active and valid payment method.
- You are not permitted to open multiple accounts from the same device or household.
If there is any doubt about a person's age, popok may request identity documents for age verification at any time. Account activity may be restricted until age verification is completed.
Account Registration and Security
3.1 Registration Process
To open an account at popok, you must provide accurate and complete personal information. If you register with false information, we reserve the right to cancel the account and withhold any deposited funds.
3.2 Password and Login Security
It is your responsibility to keep your account password completely confidential. Notify our support team immediately of any unauthorized access. popok is not responsible for any loss resulting from sharing your password.
3.3 Multiple Accounts Prohibited
Each user may hold only one account. If multiple accounts are found for the same person, all accounts will be closed and bonuses will be cancelled.
Terms Relating to Financial Transactions
Deposit Policy
Funds can be deposited on popok using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳300 (for each method).
- Deposited funds are generally credited to the account instantly.
- If there is a delay due to a technical issue, please contact the support team.
- Deposited funds may only be withdrawn via the same method used for the deposit (where applicable).
- Deposits made through a third party or from another person's account are strictly prohibited.
Withdrawal Policy
The required KYC verification must be completed before a withdrawal request is processed.
- Minimum withdrawal amount: ৳500.
- Standard withdrawals are completed within 5–30 minutes.
- Withdrawals may be temporarily delayed while an account verification process is underway.
- Wagering requirements must be met before winnings earned from bonuses can be withdrawn.
- popok reserves the right to suspend withdrawals and conduct an investigation in cases of suspicious activity.
Bonuses and Promotional Offers
Bonus Policy and Wagering Requirements
6.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit up to a maximum of ৳20,000. The following conditions apply when accepting this bonus:
- Wagering requirement: 25 times the total of the deposit and bonus combined.
- Wagering must be completed within the specified time limit after receiving the bonus.
- If wagering is not completed, the bonus balance will be forfeited.
- The bonus is applicable only once and may apply to specific game categories.
6.2 Ongoing Promotions
popok regularly offers various promotional offers. Each offer has its own rules and validity period, which are clearly stated on the offer page. popok reserves the right to cancel bonuses and suspend accounts if bonus abuse is suspected.
6.3 VIP Program
For regular players, popok's VIP program has four tiers:
- Bronze — up to 0.4% weekly cashback.
- Silver — up to 0.8% weekly cashback.
- Gold — up to 1.1% weekly cashback.
- Platinum — up to 1.5% weekly cashback.
VIP tier advancement is determined based on a player's activity and contribution. The benefits and conditions of each tier apply separately.
Fair Play and Prohibited Activities
Fair Play Policy
popok is committed to ensuring a fair and transparent gaming environment for all players. All games on our platform are operated through recognised software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming.
7.1 Prohibited Activities
The following activities are strictly prohibited:
- Any form of cheating, hacking, or exploitation of software vulnerabilities.
- Playing games using automated bots or scripts.
- Using multiple accounts to meet bonus requirements.
- Money laundering or any other illegal financial activity.
- Harassment or fraud against other users of the platform.
- Any attempt to predetermine the outcome of a game.
7.2 Consequences of Violations
Violation of the above policies will result in permanent account closure without notice, and any balance may be confiscated. In serious cases, law enforcement authorities may be notified.
Intellectual Property and Copyright
All content displayed on the popok platform — logos, designs, text, graphics, and software — is protected under the intellectual property rights of popok or the relevant software providers. Reuse, copying, or distribution of any content without written permission is strictly prohibited.
Responsible Gaming and Limitation of Liability
Responsible Gaming
popok gives the highest priority to responsible gaming. Gaming is a form of entertainment — it should never be considered a source of income.
- Set limits — you have the option to set limits on deposits, losses, and session time.
- You may voluntarily request a break or self-exclusion at any time.
- If you notice signs of problematic gaming, contact support immediately.
For more information, visit our Responsible Gaming Policy page.
Limitation of Liability
popok accepts no liability for:
- Game sessions interrupted due to loss of internet connection.
- Transaction delays caused by third-party payment providers.
- Deviations in game results due to technical errors on the part of software providers.
- Account access by an unauthorised third party (where this results from the user's own negligence).
In the event of any dispute, popok's decision will be considered final, though a fair review opportunity will always be provided.
Privacy, Changes and Account Closure
Privacy Policy
popok is committed to protecting your personal information. We use SSL encryption and industry-standard security technology. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.
Our platform never sells your information to third parties. Information is retained only for the purposes of service delivery, legal obligations, and fraud prevention.
Changes to Terms
popok reserves the right to modify these terms and conditions at any time. For significant changes, we will endeavour to notify users via email or through the platform.
Continued use of the platform after any changes will be taken to mean that you have accepted the new terms. It is your responsibility to visit this page regularly.
Account Closure and Termination
13.1 Closure at the User's Request
You may request closure of your account at any time through our support team. Any valid balance may be withdrawn before the account is closed, however any incomplete wagering bonuses will be forfeited.
13.2 Closure at popok's Initiative
In cases of terms violations, fraudulent activity, or suspicious financial activity, popok reserves the right to suspend or permanently close any account without prior notice.
Dispute Resolution and Contact
Dispute Resolution Process
If you have a dispute or complaint, please contact our support team first. We always endeavour to resolve issues through friendly discussion.
- An initial response is generally provided within 72 hours of a complaint being submitted.
- Complex matters may require additional time for a full investigation.
- It is recommended that all communication be kept in written form.
General Provisions
If any part of these terms is considered invalid or unenforceable, the remaining parts will remain fully in effect. These terms supersede all previous oral or written agreements.
Failure by popok to enforce any right or provision does not constitute a waiver of that right or provision. popok's interpretation shall be considered final on all matters relating to these terms and conditions.
These terms were last updated in January 2026. In the event of any conflict with a previous version, the most recent version shall apply.
Learn More
Read our other policies or contact us directly.